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- Updated General Product Support: 1-800-237-7691 Wi-Fi Connected Product Support Only: 1-844-383-2630 Mon-Fri: 9am to 9pm ET Sat: 9am to 8pm ET Sun: 10am to 7pm ET *Prior to calling, please locate...
- How much does shipping cost? When will my order arrive? How are estimated delivery dates calculated? What are considered business days? When will I receive my tracking number? What carrier will be...
- Updated BISSELL.com’s return policy is simple and convenient: If you’re not completely satisfied with your purchase, return your item(s) in its original packaging with all accessories, manuals, and parts...
- Using your SpotClean Proheat portable machine is easy. We’ll show you how! First you’ll need to fill the clean water tank with water and solution To remove the tank, lift it straight up and pull away...
- Unplug machine and remove the water tank from the front of the cleaner If the machine has a red solution filter cap continue below, if not skip to the next step Remove the Red Solution...
- Check the outlet being used to charge machine Test the outlet with a different device like a cell phone charger Verify the charger being used for the stick vacuum is model number...
- Updated CrossWave® Cordless Max App Pairing Guide Have you reviewed the requirements to ensure your phone and WiFi network are supported? Detailed WiFi requirements and FAQs can be found at ...
- Brushes should always spin on this machine Unplug machine Check for obstructions in the brush area Check if the pump belt is broken Recline handle and remove wheel cover Use flathead...
- By Phone 1-800-263-2535 Mon-Fri: 9 am to 9 pm ET Sat: 9 am to 8 pm ET Sun: 10 am to 7 pm ET *Prior to calling, please locate the model and serial number for your product in order to...
- Plug machine in Select a cleaning mode (Rug or Hard Floor) If machine does not turn on, refer to No Power troubleshooting Recline machine to activate brush roll If brush roll does not turn or...